01Ningbo, CN · Day 0
Booking, confirmed in writing
Space is booked against a named vessel and voyage, not a best-effort promise. Rate, routing, free time and cut-offs go on the confirmation before anything moves — so there is nothing to renegotiate later.
What we do
- Secure allocation with the carrier
- Lock rate, routing and free time
- Brief the origin agent
What you see
- Booking reference, live from hour one
- Vessel, voyage and sailing schedule
- Every cut-off date on one screen
booking_refvessel / voyagecy_cutoffdoc_cutofffree_time_days
02Origin CFS · Day 2–4
Cargo received, counted, photographed
Goods arrive at the origin facility and are checked against the packing list before they are stuffed. Discrepancies surface here, three weeks before they would otherwise surface on your receiving dock.
What we do
- Verify piece count and weight
- Photograph condition on receipt
- Stuff, seal and record the seal number
What you see
- Line-level packing list
- Container and seal numbers
- Any variance, flagged the same day
container_noseal_nopackagesgross_weight_kgcbm
03Customs · Day 4–6
Export clearance, filed early
Documentation is prepared against the cut-off, not against it. The bill of lading draft goes to you for approval while there is still time to correct a consignee name — the single most common cause of a delayed release at destination.
What we do
- Prepare and lodge the export declaration
- Circulate the B/L draft for approval
- File ISF against the US import
What you see
- Draft B/L, with a one-click approval
- Filing status on each declaration
- Documents in the vault, not in an inbox
hbl_nombl_noisf_filed_aths_codes[]
04NGB → LGB · Day 6–22
Sixteen days where most forwarders go quiet
The vessel’s AIS position updates on your shipment record for the whole crossing. When the carrier revises the ETA — and on a Pacific string it usually does, at least once — the new date and the reason land on the record the day they are published.
What we do
- Poll carrier and AIS feeds continuously
- Reconcile schedule changes against your plan
- Book drayage against the revised date
What you see
- Live vessel position on a map
- Every ETA revision, with its timestamp
- An alert, if you asked for one
ais_lat / ais_loneta_currenteta_originalrevision_log[]
05Long Beach, US · Day 22
Discharge, and the clock you cannot see
Free time starts at discharge and demurrage starts when it ends. The record shows both dates from the moment the box hits the terminal, so the question is never “how long have we got” — it is already on the screen.
What we do
- Confirm discharge and terminal availability
- Track last free day against the appointment
- Escalate a hold the hour it appears
What you see
- Discharge time and terminal
- Last free day, counting down
- Customs, line and terminal hold status
discharged_atlast_free_dayholds[]terminal
06CBP release · Day 22–23
Import clearance under our own licence
Entry is filed by TK Freight, not handed to a third broker you have no line to. When CBP asks a question, the person answering it is the person who has had the file since Ningbo.
What we do
- File entry and transmit to CBP
- Classify, and defend the classification
- Manage duty, PGA and any exam
What you see
- Entry number and release status
- Duty and fees, itemised
- The 7501, filed in your vault
entry_noreleased_atduty_totalexam_type
07Rialto, CA · Day 23–24
Delivered, and proved
Drayage is appointed against your receiving window. The proof of delivery — signature, time, condition — closes the record the same day, which is also the day the file becomes an auditable history rather than a memory.
What we do
- Appoint drayage to your dock window
- Manage container return and per-diem
- Close the file with a costed summary
What you see
- Delivery date, time and signature
- Empty return and per-diem exposure
- The whole trail, kept and searchable
delivered_atpod_signatureempty_returned_atper_diem_days
